Privacy Policy

At Star Fetch, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services.



1. Information We Collect


We collect only the data necessary to deliver and improve our services:


User Account Information: Name, email address, company name, phone number.Client Data: Customer contact information (name, phone, email) provided by you for sending review requests.Usage Data: IP address, browser type, device information, and interaction with our platform.Communications: Emails, support requests, or other communications with us.


2. How We Use Your Information

We use your data to:

Provide and operate the Star Fetch service.Send review invitations to your customers.Customize and improve your experience.Provide customer support.Send updates, billing notices, or promotional offers (you may opt out).Analyze platform performance and usage trends.


3. Data Sharing & Disclosure

We do not sell , rent, or trade your data. We may share data only with:

Third-party vendors (e.g., SMS/email providers, payment processors) needed to operate our service. Legal authorities if required by law or to protect rights, safety, or property.


All third-party providers are contractually bound to protect your data.



4. Cookies & Tracking Technologies

We use:

Essential cookies for account access and core functionality.Optional cookies (e.g., for analytics or performance)—only with your consent.

You can control cookie preferences in your browser settings.



5. Data Retention


We retain customer contact data only as long as necessary to provide services or as required by law. You may request deletion of your account or data at any time (see “Your Rights”).



6. Security Measures


We implement reasonable technical and organizational safeguards to protect your data, including:

Encrypted data transmission (HTTPS)Secure storage and access controlsRoutine audits and system monitoring

No system is 100% secure, but we work to maintain industry best practices.



7. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about youCorrect inaccurate dataRequest deletion of your dataObject to or limit processingRequest data portability

Contact us at [email protected] to exercise your rights.



8. Children's Privacy

Star Fetch is not intended for individuals under 18. We do not knowingly collect personal data from minors.



9. International Users


If you are located outside the U.S., please note that your data may be transferred and processed in the U.S. where our servers are located.


10. Changes to This Policy


We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above and notify users of significant changes.



11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

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[email protected]